Did you know that 9 out of 10 restaurants in the United States are small businesses with less than 50 employees? If you’ve started a restaurant, you’ll need top-notch technology to expand your business and make it a success.In this post, we explain how new technology can boost your restaurant’s growth. You’ll learn how to quickly get supplies for your restaurant and how you can offer an excellent customer experience with the right tools.

Quick Access to Restaurant Supplies

Restaurants need access to high-quality foods they can order when they’re low on ingredients. Without the right supplies, you won’t be able to make the food your customers are ordering. Your restaurant must be fully stocked at all times.One of the quickest ways to get quality food supplies is through Restaurant Depot, which is a wholesale cash-and-carry food service supplier. You can order products at affordable rates, which is important for a growing restaurant on a budget. Additionally, you can buy all your food and equipment online for faster processing and delivery times.

Seamless Order Taking

To make it easier for your customers to order and for your staff to process those orders, you need a high-end system. You’ll need browser-based POS (Point of Sales) software that works well on mobile devices and laptops that allows you to:
  • Accept table reservations
  • Complete orders through a mobile device
  • Automatically process and accept loyalty rewards
  • Accept orders for delivery
  • Effortlessly add up the cost of an order
  • Create the final bill for a customer
Through a comprehensive ordering system, you can process your customers’ requests faster. This allows more foot traffic to come through your restaurant, which boosts your profits.

New Payment Options

As technology progresses, so do the payment processes for businesses. More people have tap cards now for contactless payment. Others prefer to use mobile ordering systems such as Apple Pay.Consider accepting various payment options to allow customers to pay with QR codes or online portals. Have a POS system where customers can pay with a credit or debit card. There are even restaurants that are now accepting cryptocurrencies.When you accept more than one payment option, you’re improving the customer experience in your restaurant. More people will want to visit your business because it’s more convenient for them to pay for their meals.

New Ways to Deliver Food

You can either have an in-house delivery service or outsource delivery from a third-party company. Customers are always looking for new ways to order their food from popular restaurants. It’s more convenient for customers to access menus through third-party companies such as Uber Eats or DoorDash.Using a third-party delivery service is ideal for startup restaurants that don’t have the budget for in-house services. Furthermore, delivery apps serve as excellent marketing tools because they expand your reach. More people will have access to your menus if you allow them on third-party delivery apps.

Improved Operations in the Kitchen

With the help of technology, you can improve your back-end operations such as:
  • Checking your inventory
  • The time it takes to prepare a meal
  • Monitoring kitchen waste
  • Improving employee hygiene and cleaning your kitchen
Use a restaurant management point-of-sale system, so you’re always aware of shortages in your kitchen. You’ll receive alerts when it’s time to reorder ingredients.You’ll also need a kitchen display system, which is a digital screen that managers orders. With a kitchen display system, your employees can prioritize, organize, change and track orders from customers. Staff can then prepare meals faster, which helps increase foot traffic in your restaurant.

Excellent Customer Engagement

In the past, customers weren’t able to communicate with restaurants unless they visited or phoned them. Thanks to new technology, customers can reach out to your restaurant through various platforms such as social media, your website, or AI technology. In addition, restaurants and even hotels and other tourism-related industries utilize search engine marketing for better online visibility.Social media is an excellent way to learn more about your customers and what they enjoy or dislike about your business. You can then use this data to improve your services.You can chat with your customers through various platforms and even allow them to communicate with you on WhatsApp.

Improved Marketing Techniques

With new technology, it’s easier for startup restaurants to advertise their businesses. You can expand your reach with affordable marketing techniques such as email campaigns or running specials on your social media platforms.Facebook, Instagram, and even TikTok have become popular social media platforms to market restaurants and expand your reach. You should also consider partnering with review platforms such as Yelp or Zomato so people can rate your restaurant.Online reviews create social proof, which helps drive purchases and attract new customers. Lastly, customer reviews show how trustworthy your business is, so more people will want to visit your restaurant.Images: Canva